OUR PEOPLE

Grant McGann, DDS

Founder and Surgeon

Dr. Grant McGann’s genuine care for his patients shines through in his work day after day. As a board certified oral surgeon, his career has been dedicated to performing, advancing, and teaching oral and maxillofacial surgery. This expertise is the foundation of McGann Facial Design (MFD), an exclusive San Diego based private oral surgery practice specializing in treating patients around the globe who are dissatisfied with their facial features and wish to change the way they FACE the world.

A native Californian, Dr. McGann was born and raised in Laguna Beach, California. He received his undergraduate degree in Health Promotion Disease Prevention from the University of Southern California in 2001 and his Doctorate in Dental Surgery degree from the University of the Pacific School of Dentistry in 2004. He graduated with honors from both dental and undergraduate schools, and has received numerous awards for his academic and clinical work. In 2008, after graduation, he completed his Oral and Maxillofacial Surgery residency at the prestigious Washington Hospital Center in Washington, D.C.

Giving back is important to Dr. McGann, as evidenced by his frequent surgical missions to Tanzania, The Philippines, Belgium, and Taiwan to bring much needed help to the underserved. In honor of his dedication, he was awarded the 2008 American Association of Oral and Maxillofacial Surgeons Resident Leadership and Community Service Award.

Dr. McGann’s passions include spending time with his wife, Sarah, and their beautiful children, Lily, Dean and Knox. They love spending time enjoying San Diego’s great coast, either surfing, playing in the sand, or taking their new boat out to fish.

Dental Heroes: A conversation with Dr. Grant McGann

February 2, 2012 — In this latest installment of DrBicuspid.com‘s Dental Heroes series, we talked with Grant McGann, DDS, an oral and maxillofacial surgeon who has volunteered more than 199 hours performing reconstructive surgeries for patients with facial deformities and other conditions at Fresh Start, a San Diego-based charity.

Fresh Start provides medical treatments to low-income, uninsured, and underinsured infants, children, and teens with a physical deformity due to birth defect, disease, accident, or abuse. Its medical program includes reconstructive surgeries, laser clinics, speech therapy clinics, and dental clinics.

The organization hosts six to seven surgery weekends each year, when experts in reconstructive surgery treat patients. In addition, dental clinics are held 13 times annually at the offices of San Diego dentists and orthodontists who volunteer their time and their facilities. Patients from across the U.S. travel and stay in San Diego to receive treatment, and all lodging, food, and travel are provided at no cost to them or their families.

Dr. McGann, who earned his dental degree from the University of the Pacific School of Dentistry and completed his oral and maxillofacial surgery residency at the Washington Hospital Center in Washington, DC, joined Fresh Start as a volunteer in 2009.

DrBicuspid.com: What prompted you to volunteer for Fresh Start?

Dr. McGann: Over the years I have been involved with various surgical mission trips. These trips and the incredible impact that they had on those in need motivated me to become an oral and maxillofacial surgeon. In my experience, helping others is one of the most rewarding things people can do with their life. I am fortunate to have been trained and mentored by excellent surgeons who stressed the importance of not only helping people in my own private practice but through volunteer organizations such as Fresh Start.

Fresh Start provides the opportunity to dramatically impact those with the greatest need, here at home in San Diego. The wonderful work done by the team of surgeons, orthodontists, general dentists, nurses, and other volunteers always exceeds my expectations.

What kinds of services can dental professionals provide as volunteers for Fresh Start?

There is a great need for all types of dental professionals. Fresh Start patients need restorative work, implants, extractions, full-mouth rehabilitation, and other dental care.

“Fresh Start dramatically changes the lives of children and young adults.” — Grant McGann, DDS

Orthodontics is particularly important for managing the many complex dentofacial deformity cases in the Fresh Start program. There are many patients in the program who have cleft lip and palate, hemifacial microstomia, and other rare craniofacial problems.

As an oral and maxillofacial surgeon, I provide corrective jaw surgery, distraction osteogenesis, alveolar bone grafting, complicated implant treatment, and other oral surgery procedures.

What is unique about the mission of Fresh Start?

Fresh Start is different from other organizations that only provide reconstructive surgery for patients with cleft lip and palate. The program has volunteers from multiple medical and dental specialties who take care of the patient for many years. This allows Fresh Start to offer a wider breadth of services and treat people with all kinds of problems and deformities from head to toe.

Many organizations provide only part of the care necessary to treat these complex patients. Because Fresh Start is not a travel-based volunteer program, long-term follow-up provides unequaled quality of care. In addition, we have the benefit of operating in the same modern facilities where we practice every day. The team-based model is key to providing excellent service. Collaboration with other talented caregivers is very rewarding and beneficial to delivering better long-term results.

What are some common deformities you have treated, and what have been some of the challenges of working for Fresh Start?

The most common deformities I treat are hemifacial microstomia and cleft lip and palate. I am involved with corrective jaw surgery and distraction osteogenesis of the ramus and condyle. Corrective jaw surgery is the main focus of my private practice, which makes Fresh Start a great fit for me and gives me the resources to manage the severe cases in the program.

The biggest challenge in working with Fresh Start is the complexity of the patient population. The patient needs are great and require perseverance, but the rewards for the patients are amazing.

How much time and effort has it taken on your part to treat patients for Fresh Start?

I volunteer at the surgery weekends, which take place every six weeks. I generally spend Saturday doing surgery and Sunday volunteering in the clinic.

In between surgery weekends, I see eight to 10 Fresh Start patients during my regular office hours for pre- and postoperation work. I also participate in medical board meetings in which specialists from different fields gather to discuss potential patients and how we may be able to help them.

What motivates you to help?

Fresh Start dramatically changes the lives of children and young adults by providing them with care that they could not get anywhere else. Our patients have severe facial deformities that require highly specialized medical care. Many of these children do not have any insurance, or, even if they do, their facial deformity may be characterized as a cosmetic issue, which prevents them from getting the treatment they desperately need to lead normal lives.

Fresh Start fills this crucial gap, and through my work with the organization, I can use my skills to change a child’s life. It is very rewarding to be a part of this process.

Also, as an oral surgeon, I try to keep myself grounded, focused, and interested in my work. The cases that I see at Fresh Start challenge me and help me improve my skills.

Of all the people you have helped over the years, is there a special case or cases that stand out for you?

The case that first comes to mind is that of Beloved Jefeti, who grew up in Zimbabwe. When he was 10, he found a land mine in his grandmother’s yard, and the mine detonated in his face. Although he underwent treatment in Zimbabwe, his face still required extensive reconstruction. Many years later, he was brought to the U.S., where he underwent reconstructive surgery at the University of California, Los Angeles. He was left without teeth and a smile. We have since shortened his upper lip, placed dental implants, and restored his smile with a fixed bridge restoration. He is a fabulous person, and giving him his smile and teeth back has been an extremely rewarding experience.

Rachel

Practice Administrator

Rachel has been in management and customer service for two decades. This rich experience allows her to relate and respond to the needs, concerns, and cares of our patients and their families. With a degree in business management from the University of Phoenix, Ms. McCollister manages the overall patient experience and is passionate about bringing first-class customer service to McGann Facial Design.

She loves spending her free time with her husband, Frank; their adorable daughters, Lexi and Reina; and their beagle, Millie. One of her favorite hobbies is baking and trying new recipes, and the entire staff loves her for it! Her treats are always delicious and irresistible!

Natalia

Office Manager & Hospital Coordinator

Natalia is responsible for coordinating in-office and hospital-based procedures. Her style is to always find a way to make people feel comfortable and deliver the highest level of care and compassion for all McGann Facial Design patients.

She enjoys spending time with her husband, James, and their 3 dogs. They’ve recently purchased a home and look forward to all the projects that comes along with that. When free time does come up, they like spending time camping in the mountains. At work she takes extra pride in making even the most difficult, anxious situation comfortable for patients.

Enrique

Enrique

Financial Services

Enrique works with McGann Facial Design patients for all matters related to insurance and billing. With his extensive experience, he is able to thoroughly explain to patients the details of their insurance benefits and the financial details related to McGann Facial Design procedures.

He is originally from Orange County, but loves being a San Diegan now. His hobbies include trying our new restaurants, hiking, and spending time with his great group of friends.

Sarah

Sarah

Patient Care Coordinator

Sarah is our patient care coordinator, although she is a fully trained dental assistant as well. She is great at connecting with patients from all walks of life thanks to her childhood which she spent living between California and beautiful Thailand. In her free time you can catch her shredding the waves of our local beaches. We are excited to have Sarah bring her warmth to our team!

Nicholas

Surgical Assistant

Nick grew up in Huntington Beach and later served our country for eight years as a U.S. Marine.  In his free time, Nick enjoys video games and golfing.  He loves working at McGann Facial Design because it allows him to connect with his fellow veteran community in San Diego while making a difference in peoples’ lives and smiles.

Beata

Surgical Assistant

Beata is an amazing surgical assistant and has quickly fit in with her amazing ability to care for patients and make them feel at ease during their surgical care. She is originally from Poland and has been in the United States for 8 years. She is new to San Diego and loving every minute in the city. Her hobbies include photography, staying fit, and making others laugh.

 

Marguerite

Surgical Assistant

Marguerite is our newest surgical assistant, she comes to us with 10 years experience in the dental field. As a true San Diego native, she loves the beach and the Padres. Most of her free time is spent enjoying the company of her boyfriend Chris and their 2 dogs. She may be petite but her sweetness and charm are as big as can be!

 

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